Testimonials

It was an absolute pleasure working with you. Thank you for giving me the possibility of doing a write up. I was hoping you had a site or form to fill in…..
To anyone who is looking at relocating their pets and need a professional, reliable, caring company –  look no further- Bliss Pets is the one!
I have relocated my 7 pets- 4 dogs (of which 2 are over 12 years old) and 3 cats from Kenya to Italy. Bliss Pets assisted me from the moment they departed Frankfurt and landed in Rome. They took care of customs clearance, paperwork 
(which is substantial), overnight at the Bliss Pets Kennels (by now, they had already had a long and stressful trip . The stop over and care at the kennels was a welcome break!) transport,  and all the necessary details for their onward journey to Sicily.
The whole Covid situation, as expected, had already created obstacles, worries and logistical nightmares.
On top of this, 7 pets at the best of times is a challenge.
However, despite all this, Bliss Pets were fantastic!
I would highly recommend Bliss Pets to anyone who wants their pets looked after with the utmost care, love and incredible professionalism.
Annamaria was my contact at Bliss Pets,  I only have praise for her incredible support, hard work, care and commitment.
She was always available, reachable by phone at any time, always willing to help and assist. Nothing was ever a bother or too much stress.
She guided me through every step. At each stop she sent me updates- when my pets had landed, had been cleared, were waiting to get to the kennels. Each little detail of their stopover was sent to me by WhatsApp whether it was a video, photo , a message updating me on their well being or the status of the next flight etc. Every aspect pertaining to their trip was shared.  As any animal lover and pet owner can relate to, the worry is not indifferent- fretting as to how each pet was coping and managing. 
This was never an issue- Annamaria kept me informed at each and every step. 
Not only was Annamaria 100% helpful in the actual relocation, but she went out of her way to guide me and help with what I needed to do at their final destination- who to call, where to collect them, and the paperwork I had to generate . She made sure I had everything that was required at my end, assisting with so many other details for a complete and smooth collection.
With Bliss Pets and especially Annamaria, what could have been a nightmare, a worry at every stop and  possibly a heartbreak ,was the smoothest experience ever. Her attention to detail and care didn’t end once my pets had left the care of Bliss Pets in Rome. She kept in contact until she knew they had all arrived safe and were settled in their new home.
To all the staff at Bliss Pets, and I know you are numerous and so many of you are behind the scenes – the drivers, the loaders, the kennel staff and everyone else who took care and looked after my 7 pets a HUGE THANK YOU.
You guys were fantastic.
To Annamaria, thank you for really being there every inch of the way. Without you it would have been a very different experience.
And here they are- 4 of the 7-  tired and a bit hot but all safe and happy.
Finally reunited. Its been a long 2 weeks.
A truly heartfelt THANK YOU to you all.
Vittoria Sogno

4 Dogs & 3 Cats from Kenya to Italy

“We are very excited to be reunited.  Thank you to you and all the staff for your efforts in ensuring Bailey made it to Vancouver Canada, we truly appreciate all you’ve done.”
Costello

Todd & Holly from Italy to Vancouver (Canada)

Moving a pet dog internationally is so stressful, anyone would want to work with a company who will reassure you that your pet will be traveling safely to their new destination. Before I found Bliss Pet Services, I would wake up in the middle of the night with so many worrying questions. Bliss Pet Services made the process straightforward from the moment we engaged to obtain a quote. Upon each and every contact the agents we dealt with (Alessandra Colaiori) were completely knowledgeable and professionals across all of our requirements. They were proactive in obtaining all the information we needed. They were clear and concise in outlining all of our different options and tailored their services to our specific requirements.

Federica Paniccia kept us informed at each stage of how things were progressing – without us having to chase – and when we had difficulties at the other end (unable to make contact with the vet in Sicily) Federica made sure all the relevant medical and documentation processes were met to guarantee a smooth journey for our Buddy.   She is a credit to Bliss Pet Services.   Alessandra Colaiori and Federica Paniccia and all the staff involved in Buddy’s journey have been truly amazing. We had an outstanding service from start to finish. Buddy travelled from Sicily to Rome, he stayed overnight and travelled the next morning from Rome to London Heathrow We highly recommend Bliss Pet Services to anybody moving their furry friends around the globe. Buddy in the middle with he’s new family Teddy and Rocky.

Smith Angela

Buddy from Sicily to London

I am thankful to Bliss Pets for helping me bringing my cats from Portugal to the USA.
Because I could not leave the country to go get my cats, I wanted to hire a company and I was confident that would treat my cats with respect and attention. I hired Bliss Pets because they seemed a company that cared for the well being of animals during the course of the journey.
I could follow their journey, and when they did the layover there was someone from the company to give me news of their condition.
They took longer at customs to be released because for some reason Customs couldn´t find some of the documents. I trusted Bliss Pet to resolve the situation because I knew that everything was in order. When they were released I meet them, and they were fine and missing us.
The next day it was as if nothing had happened, they were happy healthy cats.
Triniti and Leha from Portugal to USA - Bliss Pets Portugal

2016 brought about a lot of unexpected changes for me. While living in Italy, I never imagined in my entire life that I would move back to California, or that it would be possible to bring my dog with me. However, when it became necessary to make the move, I had to push all my fear of putting Eta on a plane aside and find the best, most safe and stress-free way to get her to California with me – leaving her was not an option! I found some companies that offered similar services to BLISS, but they stood out to me due to their clear in-depth experience and immediate friendliness when I got in touch.
I had to move my entire life across the world, and BLISS truly saved me by handling all of the complicated, time-consuming aspects of relocating a pet, including ensuring I had all of my necessary paperwork, arranging flights, and building a custom crate for my very large dog. The entire process was so smooth from start to finish, I still can’t believe that it happened. Eta arrived in San Francisco with a smile on her face, and immediately adjusted to her new home. I am certain that without the help of BLISS in ensuring I could stay so calm, my wonderful dog would not have felt so at ease.
Eta will always be a Roman dog at heart, but she really seems to be loving San Francisco! Thank you Bliss, especially Federica, for making the process of moving the most important thing in my life across the world so easy!
I am in awe at home quickly Eta has adjusted – I think she is doing better than me at leaving Rome 🙂
Eta from Rome to San Francisco<br />

We all made it safely back to the states and are working on adjusting our schedules so this post is about a week overdue but I have to recommend BlissPets.it to this group again!  We sent our puggle home in May using them and were very impressed.  Our Goldendoodle came home with us last Friday and again we are very impressed / happy with them!!!  Although we were unable to get on the same flight due to the size of Sunny’s crate; Federica at BlissPets.it was able to coordinate everything so we literally left within an hour of each other.
Sunny flew first class with a direct flight to Denver where FlyPets met her on this side of her journey.  There were two small hiccups that came up, one where she might have to fly on a different day because of the size of her crate and another regarding her transport service to Venice.
We were always kept in the loop with every detail and our input was always welcomed and taken into consideration – in the end both hiccups were quickly resolved to our satisfaction – we coined the term “Federica’s Magic” because she handled every detail with getting Sunny safely back to the states.  We received e-mails and photos of Sunny’s journey every step of the way.  And even received an e-mail from Federica minutes before our flight left telling us that Sunny has done well during her overnight stay at the Pet Lounge in Frankfurt and she was getting ready for her flight.  All of us being in the air at the same time was a little unnerving but Federica at BlissPets.it and Jim with FlyPets handled everything.
Jim with FlyPets was at DIA when Sunny landed, he got her out of her crate to let her stretch her legs while he tidied up her crate.  She does not like her blankets folded and neat, she prefers them to be all balled up in a big mound, but all of her blankets were neatly folded.  She was delivered to my mom’s house about an hour and 45 minutes after she landed….considering the hour drive time to my mom’s house that means she was picked up and cleared customs in less than 45 minutes!!!!  AMAZING!!!!  We fully believe that every penny spent with BlissPets.it is more than worth it when it comes to seeing them happy and healthy on the other side of their journey!
Although Sunny was very tired when she arrived in Denver she was happy and that is all that really matters!!!!
Thank you again to BlissPets.it and especially Federica!  The work you do is wonderful and we feel we have made a true friend in Federica because she cared for both of our dogs as if they were her own.  We are looking forward to being reunited with Tucker next – our little family will all be together again.
Sunny from Treviso to Denver - Mike and Rebecca Dennis<br />

Buon giornio…I posted several weeks ago about getting our dog back to the states without us to beat the temperature embargo. Well he arrived safe and sound in Seattle yesterday! He is with my mother in law, settling in until we get there. Anyway we were SOOOOOOO HAPPY with the pet relocation service we used I thought I would pass the information along to this group. We used BlissPets.it Pet Relocation, their website is simply www.blisspets.it. Their offices are located in Rome but we did everything through e-mail. They are very responsive and patient to respond to questions or requests, fairly priced, and very professional. We wanted our dog to be able to stay with us as long as possible and to spend the least amount of time travelling, so he was booked on the very last flight leaving Venice to Frankfurt. And the very first flight leaving Frankfurt for Seattle the next morning. Originally they gave us a pick up time early in the morning, but since our dog’s flight didn’t leave till late that evening I requested a later pick up and they accommodated with no problem. Then because he was being picked up they adjusted the last time we were able to feed him. He was in our care right up until the driver came to get him to take him to Venice! The driver arrived on time for the pick up, he took his time meeting our dog and getting him comfortable with him. They took care of everything and triple checked all documentation before he traveled to avoid any issues along the way.

They stayed in constant contact with us walking us through the entire process, step by step. Then while our dog was out of our care they were even more in touch with us. They let us know he arrived at the airport and that everything was ok.  And provided periodic updates along the way. Like yesterday morning I received a message telling me that his flight was due to leave Frankfurt in 1 hour and 20 minutes and that everything was still on schedule. We were provided all the contact information for the agent in Seattle and even online tracking – there were no secrets! Although Blisspets.it were tracking him every step of the way we also had access to track him whenever we wanted for our own peace of mind. They even contacted us last night at midnight, Italy time, to check in to make sure he had safely arrived and that my mother in law had him.  Plus they are IPATA (International Pet and Animal Transport Association) certified, which was something that was very Important to us. Clearly I have only rave reviews for them. If you’re looking for a reliable and professional pet relocation option we HIGHLY RECOMMENDED Blisspets.it!!! Also I should mention if Federica is the agent helping with your relocation you won’t be disappointed – she was wonderful! Again thank you for your help!

Tucker from Venezia to Portland - Rebecca Dennis

My name is Rosie I am Jacks mum. Jack has settled into the Australian lifestyle and enjoys going to the beach, long runs at the local park and playing with his new canine friends. His flight to Australia was a little scary at first but he calmed down with the help of the professional staff. Since becoming a permanent Australian resident Jack has also found the love of his life, her name is Nina. They started a family last year, Jack and Nina had six beautiful border collie pups who are all doing well. Thank you Annamaria for making this fairytale possible. Jack would like to say “Thanks mate!”

Jack from Bergamo to Melbourne - Francesco Spagnolo & Rosie<br />

My husband and I were stationed at NAS Sigonella in Sicily for 3 years, both being members of the United States Navy.  During those three years my husband and I adopted a wonderful Cane Corso named Samson, who was already two years old and a very large 102 lbs.  We formed a wonderful forever friendship and he was truly a gift into our lives.  My husband ended up PCSing a year before me. Before I knew it, the year of separation from my husband was coming to an end, and I had to figure out how to get my very large boy to the United States.  We tried getting him out on a rotator out of the Naval Base, but it ended up being completely booked.  My time was running out, so I contacted Bliss. 

From the very beginning they were cooperative and got me a flight set up from Catania, Sicily to Rome, Italy and from Rome, Italy to Washington Duelles Airport, where my husband would be there to receive him. They even built him a custom kennel that he would need for his size/breed in order to travel out of Rome.  Unfortunately the first scheduled travel day for him ended up being canceled due to unforeseen circumstances in Rome.  I started to panic about whether or not I would ever get him home.  I called Bliss and they simply moved the flight days for me, just like that.  I was so happy.  When the day came for the second travel attempt, I drove Samson to the Catania airport and was ready to send him off.  I ran into another problem though where Catania would not take him because of his temperament and the size of his kennel.  I explained to them that Rome had a larger kennel waiting for him, but they still wouldn’t budge.  A crying wreck, I called my representative at Bliss, and she talked me through another scenario.  She booked him for a new flight out of Rome, and we decided I would drive Samson to Rome, utilizing the Ferry to get him to mainland Italy.  I was still nervous and worried, but Bliss really helped me through it and assured me that we would get Samson Home. I bought my Ferry ticket and that evening I started my adventure with Samson.  I was told to be at the Rome airport the next morning to meet with Bliss agent, who would have his kennel ready for me.   The next morning, I arrived with Samson, and sure enough the agent was there with his custom made kennel.  We loaded him up, signed the paperwork, and he was off.  I eagerly awaited confirmation that Samson was on the flight, and sure enough, 30 min later Samson was loaded on the plane and good to go.  I was so happy I cried.  I notified my husband that Samson was on his way to him, and I happily awaited confirmation of his arrival in the United States. 

The rest is history.  Samson is now happily living in Maryland with me and my husband, enjoying his massive new yard!   We can’t thank Bliss enough.  Every time hope seemed lost, Bliss was just a phone call away ready with a new plan.  Without them, we wouldn’t have gotten our boy home with us.  They are truly a company I will continue to trust and promote to everyone.

Samson from Catania to Washington - Samantha Deroy & Ed Hartman

Having moved to Monte Compatri for work, I was soon joined by Nemi, who was living outside. My work placement was extended from six weeks to about eight months, after which time we were inseparable. Having explored all of the options, I was very pleased to find that Bliss Pet Services could organize her flight to England and also a taxi to take her home. The process was so efficient that Nemi was exploring her new surroundings before I’d even got through customs at Stansted airport!

Nemi from Rome to London - Ben George<br />

Coco is doing well.  There was a lot of paperwork and an over-zealous “helper” who jammed the door of the crate and put the leash on over her head, but she squeezed out and I was able to replace the leash loop with the collar, which was in a plastic bag with the leash taped on top of the crate.  They did a very good job.  A huge crate she could stand up in and turn around, lots of absorbent material taped to the bottom of the crate, and dishes for food and water.
She’s been eating and drinking non-stop since we released her, so I think she’s caught up.  She DOES have a case of diarrhea—inside on a rug and outside on walks, but maybe she will settle in once she’s on regular feeding.  I’ve been giving her as much as she will eat, but want to taper back to how she is normally fed.  How much is that, and when?
Dad took her on a long walk last night and I took her for another long one early this morning.  She can’t seem to figure out the dog doors.  She’ll go through if we hold it open and hold a treat on the other side, but can’t get the idea of pushing it with her head.  We’ll keep working on it but it may be something you’ll need to pick up.
She’s seeking a lot of attention and we’re giving it to her.  Such a pretty, loving dog!  Mom
Ela from Barcelona to Nairobi - Carissa Western

Bliss Pets Spain

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Sheridan Gustin - Sami from Rome to Milan

I used bliss pet to travel my dog from Milano to Dubai, I recommend them for the professional way they work… I must admit I was so nervous about my dog traveling so far, but Federica kept assuring me that it would go all well and that he’d be in good hands. Federica took really good care of us, she arranged all the paperwork, the flight, the crate, etc.

The only thing I was left with was to get my dog’s health certificate from the vet and to take her to the airport. I know this part may vary from airport to airport, but the staff at MXP cargo was very nice and considerate, so I was able to stay with my dog there (at cargo) during the whole process until it was time for her to pass security to take off with Emirates. Our dog arrived safe and sound in Dubai, ready to be with his family! Highly recommended! I’m one happy client thank you bliss pet and thank you soooo much Federica ?

Paolo Galasso - Dog from Milan to Dubai

I used bliss pet to travel my dog from Rome to Melbourne, I recommend them for their professional way they work.. I must admit I was so nervous about by dog traveling so far , but Federica kept assuring me that it would go all well and that he’d be in good hands , I had a tracking number so I could trace the flight and then on the other side I had other people with whom I had constant contact with.. my dog arrived well and was taken good care of also in quarantine.. I’m one happy client thank you bliss pet and thank you soooo much Federica

Enza Modica - From Facebook Page

They help us to transfer our cats from Italy to Australia…. they did an amazing job and Bruno and Iris arrived in perfect shape! Federica constantly informed us about them location. Thank you guys!

Francesco Zilli

Bliss Pet Services helped us transport our Golden Retriever from Naples back to the United States. Federica, Francisco, Alessandra, and Maila provided prompt service, answered all of our questions, and were able to put our minds at ease. Francisco’s interactions with Millie made us very comfortable with the whole process and sent photo updates as he was able. They provided an invaluable service for our family!

Golden Retriever from Naples to USA -<br /> Kierstin Thompson

Bliss and Federica took amazing care of the transport of my rescue dog from the Middle East to Rome. Every detail was highly organized and communication with the client outstanding! Federica gave me peace of mind about the safety and well being of my family’s dog and we are so grateful! Highly, highly recommended �

Meghan Roth - Rescue Dog from Middle East to Rome

Perfect service! We couldn’t have chosen better to transfer our Alley from Bahrain to Italy. Highly professional and very (very!) courteous, they took care of all the details, and kept us informed at every step of the process. For sure we’ll be using Bliss services for future transferring. 
NB. Thank you Federica Paniccia, you are the best!

Alley from Bahrain to Italy - Simona Del Maso Berger

Bliss saved the lives of two stray pups we found in Sicily!
Without their assistance, especially Federica Paniccia❤️
Who translated and helped organize a safe passage to Rome, we would have had to drive away and leave them in the streets of strays. They were destined for an abysmal life until we found Federica and Bliss!!
They were so friendly and professional! I had to leave the pups behind for 7 weeks, but under Bliss’ care, two bouncing, healthy, well-socialized puppies arrived at my home in Texas!! I was very fearful, and Federica stayed in constant contact with me and kept me calm and worry-free!! They really know their business!!! I could not be more grateful and happy with their services!!!

2 pups from Sicily to Texas - Kit Brooking

Dear Federica and Bliss Pets

Thank you for making our dream come true!

Your efficiency, professionalism, compassion, and determination, made it all possible to have me and Gepp re-united.

I would never have done it without you.

Thank you Bliss Pets.

Gepp - Gabriella Rita

I want to tell you Cosmo arrived safe and sound.  He seemed very comfortable when we picked him up.  He certainly was not tired, full of energy, ALL night.  My family has been very impressed with your services.  We appreciate everything you have done. Thank you.

Megan Thompson - Cosmo's Travel

Absolutely brilliant! We are all totally in love!! Thanks so much for the excellent logistics from Bliss & I think Natalie has already contacted Laura to express our thanks. As of today Frodo is now Rolo & we could not be happier!!
Thanks again for an extremely smooth process from us all.
Rolo from Massa Lombarda to Dubai

Steele made it back safely yesterday on time. Thank you so much for everything. Our family can not be happier with the service provided by Bliss Pets!
Steele from Gricignano D'aversa to Philadelphia - Green Victor

Thank you for checking in. Margot is doing really well. She did the journey like it was nothing!
When I picked her up she was fast asleep in her crate.
No problems at all. Just happy for her to be home.
Margot from Rome to Seattle - G. Christopher

My family and I had the best experience and care throughout the entire process of shipping our 2 Golden Retrievers dogs, and 2 cats, from Venice, Italy to San Francisco, California, USA. Federica (our pet travel specialist) was AMAZING from the begin to the end. Within 24 hours of reaching out to Bliss for a quote received prompt service and very professional communication that was clear and concise. Federica, was extremely prompt with all emails, and gave us the highest level of service. At the airport: Benedetta and her team at Venice Marco Polo Airport were also extremely fantastic. What we enjoyed most was the fact they allowed us to leave our 2, Giant 700 dog crates at their office a few days prior to departure, to make the day of travel much easier and relaxed. When we arrived the day of departure, Benedetta and the team had everything ready and prepared. The dog crates were assembled with the proper documents attached, they handled customs and security. We were allowed to stay with the pets at their office until it was time to go. We also paid for a separate service through the airline (Lufthansa) called Premium Service/Live TD, and they updated us and Bliss on our pets journey and provided pictures! Overall, We have recommended Bliss to everyone that we know whom will be shipping their pets leaving Italy
Gina. K- 2 Golden Retriever and 2 Cats from Venice to San Francisco!

Moka is good. Tired and very stress out (twitchy and irritable) but otherwise in good health. I’m sending some pictures of him with my husband.
Thank you so much for your hard work and if I ever need to transport another pet I’ll look for you guys for sure. Please pass my thanks to all the team that makes this possible.
Molly & Teddy from Milan to New York

With just days before our family’s departure to our next posting in Washington,
DC it became clear that we would not be able to bring our family dog along with us on the
flight. COVID-19 had intervened in our lives yet again. First priority was to get “Naima” to our
favorite dog hotel north or Rome and figure out next steps after our arrival in the United States.
We reached out to Bliss for a solution to this complicated situation.
They immediately understood what the issues were and outlined a “turnkey”
solution that mapped out Naima’s voyage from Italy to the United States. This included getting
an appropriately sized dog crate that met airline standards, pick-up at the Italian pet hotel, the
pre-flight veterinarian medical check. Then check-in at the Rome airport, Frankfurt airport
transit and overnight, and onward flight to New York’s JFK airport, overnight, and customs
formalities the next morning. All during the extremely limited pet shipment options and
complications due to airline COVID-19 restrictions. Email messages along the way and photos
of Naima getting lots of “TLC” (“tender loving care”) from the Bliss Team really cemented our
sense that our family pet was in good hands – even great hands – with everything in English
leading to excellent communications between us.
Bliss came through 100%. we couldn’t have asked for more.
They have my highest confidence and recommendation. More importantly, Bliss has
made our family whole again. Thank you Bliss! You’re the best!
Naima from Italy to Arlington (USA)

We needed to ship our Dog to Nairobi during COVID-19 Times. As we were transiting (for a longer period due to family committments) in Italy, we also needed helè in secuing the expose papers.
Bliss Pets assisted us in not only getting the right paperwork despite is not beign residents, they also arranged the transfer of our dog in extremely challenging circumstances.

The attention to detail, high levels of commitment by the staff and the flexibility in these new challenging and uncertain times was extremely appriciated. Thanks so much Bliss Pets!

Pia from Milan to Dublin - Maria Trinidad

Everything went as planned. The coordination of services and
flights worked well as we had not done this before and did not know what to expect or the steps
and paperwork involved. Thanks.

Condino Anthony

Choose Bliss Pets to travel your pet abroad. We are number one in this service.

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