Moving a pet dog internationally is so stressful, anyone would want to work with a company who will reassure you that your pet will be traveling safely to their new destination. Before I found Bliss Pet Services, I would wake up in the middle of the night with so many worrying questions. Bliss Pet Services made the process straightforward from the moment we engaged to obtain a quote. Upon each and every contact the agents we dealt with (Alessandra Colaiori) were completely knowledgeable and professionals across all of our requirements. They were proactive in obtaining all the information we needed. They were clear and concise in outlining all of our different options and tailored their services to our specific requirements.
Federica Paniccia kept us informed at each stage of how things were progressing – without us having to chase – and when we had difficulties at the other end (unable to make contact with the vet in Sicily) Federica made sure all the relevant medical and documentation processes were met to guarantee a smooth journey for our Buddy. She is a credit to Bliss Pet Services. Alessandra Colaiori and Federica Paniccia and all the staff involved in Buddy’s journey have been truly amazing. We had an outstanding service from start to finish. Buddy travelled from Sicily to Rome, he stayed overnight and travelled the next morning from Rome to London Heathrow We highly recommend Bliss Pet Services to anybody moving their furry friends around the globe. Buddy in the middle with he’s new family Teddy and Rocky.
Buon giornio…I posted several weeks ago about getting our dog back to the states without us to beat the temperature embargo. Well he arrived safe and sound in Seattle yesterday! He is with my mother in law, settling in until we get there. Anyway we were SOOOOOOO HAPPY with the pet relocation service we used I thought I would pass the information along to this group. We used BlissPets.it Pet Relocation, their website is simply www.blisspets.it. Their offices are located in Rome but we did everything through e-mail. They are very responsive and patient to respond to questions or requests, fairly priced, and very professional. We wanted our dog to be able to stay with us as long as possible and to spend the least amount of time travelling, so he was booked on the very last flight leaving Venice to Frankfurt. And the very first flight leaving Frankfurt for Seattle the next morning. Originally they gave us a pick up time early in the morning, but since our dog’s flight didn’t leave till late that evening I requested a later pick up and they accommodated with no problem. Then because he was being picked up they adjusted the last time we were able to feed him. He was in our care right up until the driver came to get him to take him to Venice! The driver arrived on time for the pick up, he took his time meeting our dog and getting him comfortable with him. They took care of everything and triple checked all documentation before he traveled to avoid any issues along the way.
They stayed in constant contact with us walking us through the entire process, step by step. Then while our dog was out of our care they were even more in touch with us. They let us know he arrived at the airport and that everything was ok. And provided periodic updates along the way. Like yesterday morning I received a message telling me that his flight was due to leave Frankfurt in 1 hour and 20 minutes and that everything was still on schedule. We were provided all the contact information for the agent in Seattle and even online tracking – there were no secrets! Although Blisspets.it were tracking him every step of the way we also had access to track him whenever we wanted for our own peace of mind. They even contacted us last night at midnight, Italy time, to check in to make sure he had safely arrived and that my mother in law had him. Plus they are IPATA (International Pet and Animal Transport Association) certified, which was something that was very Important to us. Clearly I have only rave reviews for them. If you’re looking for a reliable and professional pet relocation option we HIGHLY RECOMMENDED Blisspets.it!!! Also I should mention if Federica is the agent helping with your relocation you won’t be disappointed – she was wonderful! Again thank you for your help!
My name is Rosie I am Jacks mum. Jack has settled into the Australian lifestyle and enjoys going to the beach, long runs at the local park and playing with his new canine friends. His flight to Australia was a little scary at first but he calmed down with the help of the professional staff. Since becoming a permanent Australian resident Jack has also found the love of his life, her name is Nina. They started a family last year, Jack and Nina had six beautiful border collie pups who are all doing well. Thank you Annamaria for making this fairytale possible. Jack would like to say “Thanks mate!”
My husband and I were stationed at NAS Sigonella in Sicily for 3 years, both being members of the United States Navy. During those three years my husband and I adopted a wonderful Cane Corso named Samson, who was already two years old and a very large 102 lbs. We formed a wonderful forever friendship and he was truly a gift into our lives. My husband ended up PCSing a year before me. Before I knew it, the year of separation from my husband was coming to an end, and I had to figure out how to get my very large boy to the United States. We tried getting him out on a rotator out of the Naval Base, but it ended up being completely booked. My time was running out, so I contacted Bliss.
From the very beginning they were cooperative and got me a flight set up from Catania, Sicily to Rome, Italy and from Rome, Italy to Washington Duelles Airport, where my husband would be there to receive him. They even built him a custom kennel that he would need for his size/breed in order to travel out of Rome. Unfortunately the first scheduled travel day for him ended up being canceled due to unforeseen circumstances in Rome. I started to panic about whether or not I would ever get him home. I called Bliss and they simply moved the flight days for me, just like that. I was so happy. When the day came for the second travel attempt, I drove Samson to the Catania airport and was ready to send him off. I ran into another problem though where Catania would not take him because of his temperament and the size of his kennel. I explained to them that Rome had a larger kennel waiting for him, but they still wouldn’t budge. A crying wreck, I called my representative at Bliss, and she talked me through another scenario. She booked him for a new flight out of Rome, and we decided I would drive Samson to Rome, utilizing the Ferry to get him to mainland Italy. I was still nervous and worried, but Bliss really helped me through it and assured me that we would get Samson Home. I bought my Ferry ticket and that evening I started my adventure with Samson. I was told to be at the Rome airport the next morning to meet with Bliss agent, who would have his kennel ready for me. The next morning, I arrived with Samson, and sure enough the agent was there with his custom made kennel. We loaded him up, signed the paperwork, and he was off. I eagerly awaited confirmation that Samson was on the flight, and sure enough, 30 min later Samson was loaded on the plane and good to go. I was so happy I cried. I notified my husband that Samson was on his way to him, and I happily awaited confirmation of his arrival in the United States.
The rest is history. Samson is now happily living in Maryland with me and my husband, enjoying his massive new yard! We can’t thank Bliss enough. Every time hope seemed lost, Bliss was just a phone call away ready with a new plan. Without them, we wouldn’t have gotten our boy home with us. They are truly a company I will continue to trust and promote to everyone.
Having moved to Monte Compatri for work, I was soon joined by Nemi, who was living outside. My work placement was extended from six weeks to about eight months, after which time we were inseparable. Having explored all of the options, I was very pleased to find that Bliss Pet Services could organize her flight to England and also a taxi to take her home. The process was so efficient that Nemi was exploring her new surroundings before I’d even got through customs at Stansted airport!
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I used bliss pet to travel my dog from Milano to Dubai, I recommend them for the professional way they work… I must admit I was so nervous about my dog traveling so far, but Federica kept assuring me that it would go all well and that he’d be in good hands. Federica took really good care of us, she arranged all the paperwork, the flight, the crate, etc.
The only thing I was left with was to get my dog’s health certificate from the vet and to take her to the airport. I know this part may vary from airport to airport, but the staff at MXP cargo was very nice and considerate, so I was able to stay with my dog there (at cargo) during the whole process until it was time for her to pass security to take off with Emirates. Our dog arrived safe and sound in Dubai, ready to be with his family! Highly recommended! I’m one happy client thank you bliss pet and thank you
I used bliss pet to travel my dog from Rome to Melbourne, I recommend them for their professional way they work.. I must admit I was so nervous about by dog traveling so far , but Federica kept assuring me that it would go all well and that he’d be in good hands , I had a tracking number so I could trace the flight and then on the other side I had other people with whom I had constant contact with.. my dog arrived well and was taken good care of also in quarantine.. I’m one happy client thank you bliss pet and thank you soooo much Federica
They help us to transfer our cats from Italy to Australia…. they did an amazing job and Bruno and Iris arrived in perfect shape! Federica constantly informed us about them location. Thank you guys!
Bliss Pet Services helped us transport our Golden Retriever from Naples back to the United States. Federica, Francisco, Alessandra, and Maila provided prompt service, answered all of our questions, and were able to put our minds at ease. Francisco’s interactions with Millie made us very comfortable with the whole process and sent photo updates as he was able. They provided an invaluable service for our family!
Bliss and Federica took amazing care of the transport of my rescue dog from the Middle East to Rome. Every detail was highly organized and communication with the client outstanding! Federica gave me peace of mind about the safety and well being of my family’s dog and we are so grateful! Highly, highly recommended �
Perfect service! We couldn’t have chosen better to transfer our Alley from Bahrain to Italy. Highly professional and very (very!) courteous, they took care of all the details, and kept us informed at every step of the process. For sure we’ll be using Bliss services for future transferring.
NB. Thank you Federica Paniccia, you are the best!
Bliss saved the lives of two stray pups we found in Sicily!
Without their assistance, especially Federica Paniccia❤️
Who translated and helped organize a safe passage to Rome, we would have had to drive away and leave them in the streets of strays. They were destined for an abysmal life until we found Federica and Bliss!!
They were so friendly and professional! I had to leave the pups behind for 7 weeks, but under Bliss’ care, two bouncing, healthy, well-socialized puppies arrived at my home in Texas!! I was very fearful, and Federica stayed in constant contact with me and kept me calm and worry-free!! They really know their business!!! I could not be more grateful and happy with their services!!!
Dear Federica and Bliss Pets
Thank you for making our dream come true!
Your efficiency, professionalism, compassion, and determination, made it all possible to have me and Gepp re-united.
I would never have done it without you.
Thank you Bliss Pets.
I want to tell you Cosmo arrived safe and sound. He seemed very comfortable when we picked him up. He certainly was not tired, full of energy, ALL night. My family has been very impressed with your services. We appreciate everything you have done. Thank you.
DC it became clear that we would not be able to bring our family dog along with us on the
flight. COVID-19 had intervened in our lives yet again. First priority was to get “Naima” to our
favorite dog hotel north or Rome and figure out next steps after our arrival in the United States.
solution that mapped out Naima’s voyage from Italy to the United States. This included getting
an appropriately sized dog crate that met airline standards, pick-up at the Italian pet hotel, the
pre-flight veterinarian medical check. Then check-in at the Rome airport, Frankfurt airport
transit and overnight, and onward flight to New York’s JFK airport, overnight, and customs
formalities the next morning. All during the extremely limited pet shipment options and
complications due to airline COVID-19 restrictions. Email messages along the way and photos
of Naima getting lots of “TLC” (“tender loving care”) from the Bliss Team really cemented our
sense that our family pet was in good hands – even great hands – with everything in English
leading to excellent communications between us.
made our family whole again. Thank you Bliss! You’re the best!
We needed to ship our Dog to Nairobi during COVID-19 Times. As we were transiting (for a longer period due to family committments) in Italy, we also needed helè in secuing the expose papers.
Bliss Pets assisted us in not only getting the right paperwork despite is not beign residents, they also arranged the transfer of our dog in extremely challenging circumstances.
The attention to detail, high levels of commitment by the staff and the flexibility in these new challenging and uncertain times was extremely appriciated. Thanks so much Bliss Pets!
Everything went as planned. The coordination of services and
flights worked well as we had not done this before and did not know what to expect or the steps
and paperwork involved. Thanks.