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International shipping of animals: certifications and associations
Bliss Pet Services is an active member of IPATA (International Pet and Animal Transportation Association), the worldwide association of animal transportation.
All our staff members participate actively in all the formation and information events of this important Association
Our expertise and reliability, not to mention the excellent quality levels of the services, are supported by international certifications such as IATA LAR (Live Animal Regulations), obtained by our staff members as a result of specialized courses held directly by IATA , qualification exams and ISO 9001:2015 certification, obtained for the Quality Management System.
Bliss Pets is the only company in Italy to have such a management system certificate ISO9001:2015 for the shipments of animals throughout the world.
For the management of the overseas services, we have at our disposal a Network of International Partners and agents who are carefully selected and qualified among the IPATA members
> Our Happy Customers <
Our dog arrived safe and sound in Seattle yesterday! He is with my mother in law, settling in until we get there.
We were SOOOOOOO HAPPY with the pet relocation service we used I thought I would pass the information along to this group.
We used BlissPets. Their offices are located in Rome and Milan but we did everything through e-mail. They are very responsive and patient to respond to questions or requests, fairly priced, and very professional.
We wanted our dog to be able to stay with us as long as possible and to spend the least amount of time travelling, so he was booked on the very last flight leaving Venice to Frankfurt. And the very first flight leaving Frankfurt for Seattle the next morning.
Originally they gave us a pick up time early in the morning, but since our dog’s flight didn’t leave till late that evening I requested a later pick up and they accommodated with no problem. Then because he was being picked up they adjusted the last time we were able to feed him. He was in our care right up until the driver came to get him to take him to Venice!
The driver arrived on time for the pick up, he took his time meeting our dog and getting him comfortable with him. They took care of everything and triple checked all documentation before he traveled to avoid any issues along the way.
They stayed in constant contact with us walking us through the entire process, step by step. Then while our dog was out of our care they were even more in touch with us. They let us know he arrived at the airport and that everything was ok. And provided periodic updates along the way. Like yesterday morning I received a message telling me that his flight was due to leave Frankfurt in 1 hour and 20 minutes and that everything was still on schedule. We were provided all the contact information for the agent in Seattle and even online tracking – there were no secrets!
Although Bliss Pets were tracking him every step of the way we also had access to track him whenever we wanted for our own peace of mind. They even contacted us last night at midnight, Italy time, to check in to make sure he had safely arrived and that my mother in law had him.
Plus they are IPATA (International Pet and Animal Transport Association) certified, which was something that was very Important to us. Clearly I have only rave reviews for them.
If you’re looking for a reliable and professional pet relocation option we HIGHLY RECOMMENDED Blisspets.eu!!! Also I should mention if Federica is the Pet Travel Specialist helping with your relocation you won’t be disappointed – she was wonderful! Again thank you for your help!Rebecca Dennis
My name is Rosie I am Jacks mum.
Jack has settled into the Australian lifestyle and enjoys going to the beach, long runs at the local park and playing with his new canine friends.
His flight to Australia was a little scary at first but he calmed down with the help of the professional staff.
Since becoming a permanent Australian resident Jack has also found the love of his life, her name is Nina. They started a family last year, Jack and Nina had six beautiful border collie pups who are all doing well. Thank you Annamaria for making this fairytale possible. Jack would like to say “Thanks mate!”Francesco Spagnolo & Rosie